Modern Dictionary of Russian treats responsibility as "the need to give an account of their actions, deeds and duty to be responsible for their possible consequences." (The Explanatory Dictionary of Russian edited by A. Virgin Airlines spoke with conviction. Kuznetsova) This is a good definition, but sometimes it is not enough. To try to broaden understanding of the concept. Classic American management, L. Ron Hubbard gives his definition of justice. He treats it as a "non-recognition and denial of someone or something to the invasion itself between man and any creature, an idea, matter, energy, space, time or form of acceptance and full right of self- decision against them.
" That the meaning has become even more clear, let us further clarify this: a person to tolerate disagreement with someone or something that prevents him to bear the full commitment that he undertook, despite the obstacles that stand in his way. Obstacles can be like other people, and the view these people or any ideas that emanate from them, as well as the presence of other physical barriers, lack of money or desires, a time limit or other unforeseen circumstances. Also, the definition implies a person's ability to solve problems related to its purpose. To make it quite clear what had in mind L. Ron Hubbard, we give an example: "At the end of the day head shall order his secretary to print an important document. But the firm has broken the printer, and money on what material to print elsewhere not identified. All staff have gone home. Secretary, if she feels responsible and is such, is not going to give up and looking for other ways to solve this problem.
She calls their friends, trying to find out where there are nearby and looking for kopitsentr remaining employees to borrow money. After spending some time, she still finds a way to fulfill their obligation, and prints the document in a neighboring building. Here it is, and the manifestation of justice. She was able to submit documents on time, without stopping in front of difficulties, and thus not to disrupt an important meeting. " The example indicates that the Secretary did not agree with those obstacles and barriers that stand in its way, and solves the problem independently, using its full potential. That's what was L. Ron Hubbard speaking of responsibility. The main task of the head is to give employee freedom of choice, not forcing him to account and help him find a solution myself. That's is the main task of the manager. But if after all your effort, explanations and examples of employee and not begins to show that same responsibility, it is possible to talk with them, clarifying what the real responsibility to help him understand this and understand how he can apply this data to their work. And then, to convey to him the idea that accountability is not forced, it is taken and are on their own by those who feel responsible, or seek to become one. If you want to get detailed information about what else affects responsibility, productivity and other desirable qualities of your staff, and most importantly how to improve these qualities, please contact BusinessForward.
Few of the customers said that I really liked the product, but I can not buy it because they do not fully realized its benefits. At this point the client speaks only of the disadvantages. So , after each such meeting, the seller is aware that it and its product has a lot of minuses. We all know that if a man speak several times a day, that he is bad, then as a result he was in disbelief. If the seller does not know and love their product, then force him to sell it – it's just a mockery of him. He does not understand that does not like it, but it tells everyone that it is very good. This is the biggest lie! Therefore, described in the tale of J. Anderson, "The Ugly Duckling" that is, sellers are ugly ducklings.
They have good products, good service and just need to learn to understand it and to love, to understand what positive qualities in It is, and they love it customers. Unfortunately, this attention is not paid, so we have a situation where sellers do not know, do not like a commodity, but at the same time trying to sell it. If you make a man love the that in fact he does not like it it will break! You break any child, if you talk to him that he liked what – what friends and relatives, at a time when he did not feel sympathy for these people. It is very difficult trauma for the child and for every person. We often hide it to myself, but that is the subject of considerable disorder in humans. This issue affects all professions and occupations seller especially! For example, plumber, who does not like to go to work, it just does not like to do it and walks every day with gloomy views, but nobody talks about how wonderful to be a plumber. A seller, in turn, constantly have to tell customers about your product, that is so cool, and the negative, which he keeps himself in any case to prove themselves. Negative impact greatly aggravated it in a profession seller or sales manager.
This problem is very serious! Serious, precisely because few people pay attention to it. So I ask you to pay special attention to this. And in conclusion I would like to tell you What should you do if your company has developed such a situation. Should be regularly and systematically to do with the sellers of certain actions related to the fact that they had heard about the product a good speech. Need them tell that there are many customers who are satisfied with the goods or services. We must do everything we can to the company did not apply the negative rumors that something – something bad. It must be remembered that those who are satisfied much more, and it really is. Need to give it due consideration. Do it systematically in a company and then your company will only be successful action.
What is outsourcing? Relatively recently in the Russian language, a new borrowed from the English word – outsourcing. In translation outsourcing means "take away outside." Definitions of this concept, there are many, Here is one of the most concise: outsourcing – it's possible to optimize organizational performance through the transfer of non-core functions to external specialized companies. If you look closely at the world and Ukrainian practice, then we will see that many companies have long resorted to the services autsorsinga.K example, companies rely on certain processes that are their non-core, third-party organizations. These processes often include health care, transportation and legal services, cleaning services. Currently, there are many forms of outsourcing, but the most promising and fastest growing – this is without doubt that it outsourcing. it Outsourcing At first glance, the concept of "IT outsourcing" seems to be something completely new, related to the xxi century. But it is not. Outsourcing in the it sector began to apply more widely in the 1970's! Cost data processing at the time imposed a heavy burden on employers, prompting many companies use the services of data centers.
Later, the entrepreneurs do not even think about self- purchase and maintenance of expensive equipment, which, moreover, did not allow them to remain competitive. Thus, even if found that it outsourcing can significantly save funding for any organization. Cost savings – not the most important advantage of it outsourcing. Indeed, thanks to his organization also gets quick access to the latest it technologies, increases the level of data security, as well as completely solves the problem of finding qualified personnel in the it sector.
In recent years, people are much more clearly begun to realize that business people do, their expertise and approach to work is crucial to the success of the company. With highly skilled professionals, possibly significantly improve the quality of the company. Large-scale projects related to information systems, and not only often require additional human resources. It is necessary not only to find the necessary staff qualifications, but test it to determine the need for additional training. In addition, during project implementation may be necessary to supplement the group, and after the rise the issue of withdrawing from the experts company staff. These problems can be solved it outsourcing – staff.
To understand the essence of the issue need to understand the concepts because there are a number of similar terms that may confuse. Outsourcing – involvement of specialists – the provider to perform certain operations. Staff Leasing – attracting specialists of the company – the provider to perform certain operations with the right of the subsequent transition of these specialists on the staff of the customer. Outstaffing staff – the conclusion of experts from the staff (Irina Mazurova). All legal issues are reflected in the contract outsourcing. Based on experience, you will notice that the practice change contract in the process, that is transition from one type of personnel on the other. According to a study meta Group, it budgets of Western companies in 2005 will grow by 4-5 percent, but that policy will change the financing of it.