Exagon management tool provides reference models and best practice accurate for sweeping improvements determining of the optimization measures scorecard approach Kerpen, 02.03.2009 – the Exagon Consulting has developed a tool with PATRONAGE to the targeted and cost-efficient optimization management in the IT processes. It supports both in the analysis of the conditions of is and makes available, on the other hand, best practice and practical implementation methods. The content core of this intelligent tool consists of reference models for the IT processes, based on the accurate optimization can be done. Based on this model designs, targets for the Organization are defined and analyzed the lived processes and their controls in the company and tested. The results shed light on the possible deficits then and at the same time concretely indicate the improvement measures. The users are guided so automatically to the target”, explains Exagon – Managing Director Joachim Fremmer. In addition, he receives with this management tool the ability independently and continuously improvement cycles in his organization carry out.” Because PATRONAGE avoids any restrictions, instead the company decide which based on the optimization of the processes should be. Click Bernard Golden to learn more. Following options are available: use of standard reference models based on best practices and standards such as ITIL, ISO/IEC 20000 etc.; Optimization based on proprietary reference models; Combination of standard reference models and company-specific reference models.
While standard reference models of best practice models and standards are derived, the company-specific models are based on individualized and internally tested methods. PATRONAGE takes both into account and allows to insert and to use as a basis for optimizing processes the company, both proprietary and standardized best practices as reference models. The key advantages of the Exagon tools include: significantly faster design and analysis in “the organization projects to accurate up to 30 percent faster process design calculation of the required improvement measures scorecard approach efficient control of optimization processes acceleration of improvement cycles transparency through the comparability of analysis results monitoring of implementation by integrated control functions by shortening the duration of the project integration of reference models such as ITIL and ISO/IEC 20000 shorter lead times for certifications is continuous monitoring of the compliance by its wide range of function and immediately effective benefits guarantees a faster ROI”, Fremmer outlines the benefits. Also a parallel optimization of various processes is with PATRONAGE, because all relevant reference models can be modularly combined.” About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focus is on holistic support of their customers during the introduction professional IT service management, with regard to the strategic, organisational and also operational aspects. This includes Exagon performance portfolio both consulting services such as extensive training.
Customers include companies and institutions such as BASF, Bayer, the German Defense Ministry, DEKRA, Deutsche Bank, Heraeus, Hessian Centre for data processing, Postbank, T-systems, TuV Sud, Vodafone D2 and the German Woolworth. Exagon consulting & solutions gmbh Heinrich-Hertz-str. 13 D-50170 Kerpen-Sindorf Tel. 02273-9833-0 Tel. 02273-9833-11