Comparative study of Actinium consulting: growing criticism of users on the BI vendors companies demand better conditions and better user experience of BI software Lindau, 09.06.2009 – more and more companies are dissatisfied with the manufacturers of business intelligence products. According to a survey consulting among almost 250 selected BI users of all industries want the Actinium more companies than it was two years ago markedly in the future in particular, that should the tools easier to integrate and can be implemented faster and more user friendly. According to the study, only 17 percent of BI users have nothing or little to the solutions to suspend 2007 their group greater something (19 percent). Also the ratio of companies that are satisfied with certain smears fell from 33 to 30 percent. Thus, the circle of dissatisfied users by 5 percent has grown, the output values were already a slap in the face for the two years for the Actinium Managing Director Klaus Huttl Manufacturers”.
His opinion would need to shaken already awake by the time results, instead, the critical evaluation of the market had been largely ignored. Two years ago the satisfied users were still at least slightly in the majority”, he pointed out that according to the current study 52 percent of users of the business intelligence tools either give mediocre marks (32 per cent) or (20 percent) are very dissatisfied. Especially the integration ability of BI products to improve in the future according to 72 percent of those polled, this corresponds to a rise of 8 percent over 2007. For a better user experience, more companies (64 percent) vote while a faster ability to implement the tools similar to many users push for like two years ago (60 percent). In fourth place of the users wish list, a dedicated function profile (2007: 46 per cent) refer to 52 percent.
However, relatively few companies complaining about the licensing costs for business intelligence software. One difficult integration and tedious to implement are the real cost drivers in the business intelligence projects, therefore also the biggest pain are among the users,”explains Hall. If yet the benefits falling short of expectations, because the user with solutions do difficult and therefore do not like to access, the whole Bill for BI no longer rises”, criticizes the Actinium Managing Director. Therefore, it is necessary that the manufacturer even stronger measure on their own promises. Concrete action must follow the fine-sounding words of marketing so that no crisis of confidence in terms of business intelligence arising from the critical attitude of the user”, Hall calls. Especially the middle class is not interested in constantly new features and more complex tools, but need practical and rapidly deployable solutions project effort. Actinium Actinium Consulting GmbH is a 1999 based consulting firm headquartered in Lindau (Lake Constance) and Vienna, as well as project offices in Stuttgart, Darmstadt, Selm (Dortmund), and Graz. Areas of expertise are business consulting, business intelligence and business integration. The range of services covers all project phases from consultancy and evaluation about the design to the implementation. Customers ALPLA, Nokia, include, for example, Thyssen Krupp Nirosta, Ravensburger, Suddeutscher Verlag, T-systems, Krombacher, Austrian radio, Falkensteiner Michaeler Tourism Group and many other well-known companies.